Contact us

Please use one of these methods to contact us.

Tel: 01228 595969

E: enquiries@citadel-homes.co.uk

Opening hours:

Monday to Friday 9am to 5pm

OUR OFFICE IS CLOSED FOR ANNUAL LEAVE AND WILL RE-OPEN ON TUESDAY, 1ST SEPTEMBER 2026

Please note:
VISITORS STRICTLY BY APPOINTMENT ONLY

Address

Citadel-Homes
Bourne House
Milbourne Street
Carlisle, Cumbria. CA2 5XF

Enquiry Form

    
 
 
       Posted on Google  
    Rayinthecloud 
 31/10/2025
 
 
  We had an issue with our boiler leaking in the house but Nikki at Citadel managed to get someone in to fix it at really short notice before the weekend. That peace of mind in service is priceless when it comes to our home - Thank you
  
 
      Posted on Google  
    Simon Hudson 
 17/10/2025
 
 
  From the 1st initial inquiry to the completion of the rental contract the service is second to none.
Nikki keeps you updated through the whole process and it was a pleasure dealing with Citadel and Nikki.
I would highly recommend to anyone looking to rent .
  
 
      Posted on Google  
    Bubbles 
 07/10/2025
 
 
  Was renting for a little over a year and thought it was a great experience! The staff was always there and ready to talk to about any questions or queries we had, especially Nikki. Thanks a lot to everyone and would definitely recommend to anyone wanting to rent!
  
 
      Posted on Google  
    Darren Madine 
 07/10/2025
 
 
  Rented off citadel for just over 3 years. Can't recommend them enough, any issues with the property they resolved in a timely manner and were quick to respond to any queries. Everyone I dealt with was extremely friendly and sufficient notice was given for any maintenance work needing to be carried out at the property.
  
 
      Posted on Google  
    Naomi Lee 
 06/10/2025
 
 
  It has been a pleasure to rent from Citadel Homes during my time in Carlisle. The application process was smooth and straight forward, and Nikki kept me informed throughout. The property was clean, tidy and presentable. During the rental period, there were minimal issues and when raised, Nikki and the team dealt with them straight away. Citadel Homes is a very professional company and I would recommend to anyone looking to rent in the area, thanks Nikki and the team!
  
 
      Posted on Google  
    paul barlow 
 02/10/2025
 
 
  I would totally recommend citadel homes for renting. The houses have modern open design, clean and efficient on heating.
Citadel are responsive to any issues, they were a pleasure to deal with.
  
 
      Posted on Google  
    Katie perry 
 24/09/2025
 
 
  Very helpful and efficient, lovely welcome and Nikki was a great help and always in communication :)
  
 
  
  
 
 
   Google rating score: 4.6 of 5, based on 120 reviews

Contact us

Opening hours:

OUR OFFICE IS CLOSED FOR ANNUAL LEAVE AND WILL RE-OPEN ON TUESDAY, 1ST SEPTEMBER 2026

Please note: VISITORS STRICTLY BY APPOINTMENT ONLY

Address

Enquiry Form

Please note:
VISITORS STRICTLY BY APPOINTMENT ONLY