Terms of use - Citadel Homes

Joe Hamer

17. May, 2021.

After almost 3 years at Dale Court I have recently moved away from Carlisle, but would recommend Citadel Homes to anyone looking for a quality home in the area. From being efficient and helpful when we first enquired and subsequently moved in, the team at Citadel have maintained a high level of service, keeping to their plans for any improvements we had been informed of, whilst also completely revamping the property's garden last year. We had very few issues whilst in the house, a testament to how well looked after they are; both by Citadel and other/previous tenants. Anything minor that did arise was sorted quickly, with good communication and sensible procedures in place to allow contractors into the property at a time that suits you. Perfect place for your own quiet home with pleasant neighbours and easy safe parking.

Christopher Dunlop

3. May, 2021.

Always been very fair treatment and never any hassle. All queries answered very quickly. Rents very competitive and houses in very good condition

Amy Ainslie

9. March, 2021.

Called about renting a 2 bed for myself, my partner and my daughter. Because my daughter is over 18, I was told we can't rent from them and can't be put on a waiting list. Not sure I understand why. The lady said because of the size of the homes. 3 adults can't live in a house? I really don't understand. I wasn't asked if 3 beds would be suitable or something we would like to consider, just 'sorry we can't help you'. I worked as a letting agent previously and still this doesn't make any sense to me. Really quite annoyed and confused.

Zoe Freeman

20. November, 2020.

I have just became a tenant with citadel and I am very happy with the service, they talked everything through with me and kept me updated every step of the way. So far the service has been second to none any problems have been dealt with professionally and quickly. The houses are to a high standard and perfect for what I needed. Thank you to all

Ian Blythe

19. November, 2020.

We were looking for a village property that was future proofed for economic efficiency and changes to environmental policy. Our Citadel new build in an outstanding village location met that criteria. Additionally, the quality of the overall build is 5 star and the professionalism and responsiveness of the Citadel Team have been excellent throughout.

Ronnie Wood

7. October, 2020.

Promising properties

Chloe Bailey

29. September, 2020.

Tom Armstrong

10. September, 2020.

Good property, reasonable rent but mediocre response to repair requests. Totally unprofessional service of notice to quit

Ewa Rosa

23. August, 2020.

Dan Peart

21. August, 2020.

Our citadel house is a lovely, practical family home finished to a high standard. The citadel office team are always friendly and helpful with a speedy response to any maintenance work. Well recommend to anyone